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How We Handle Your Data at live88

When you open an account and deposit via Touch 'n Go, GrabPay, Boost dan FPX, your information is stored securely and never shared without your consent.

Secure EncryptionLocal Payment VerificationAccount-Only Access
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live88 How We Handle Your Data at live88
GET IN TOUCH

How to Reach Our Privacy Team

Have questions about your data or want to exercise a right? Our support team responds to privacy requests within seven business days.

Live Chat Open the chat widget in your lobby during service hours.
Email Support Send your request to our privacy inbox. Include your username and a clear description…
Account Settings View and update your personal details, contact preferences and privacy settings directly in your…
DATA SECURITY PRACTICES

How We Protect Your Information

Your account data is encrypted in transit and at rest using industry-standard protocols. We verify player identity at signup and again when you request a withdrawal.

Encryption & Storage

Your password, account number and payment details are encrypted. Access is restricted to authorised staff members who handle your requests under strict confidentiality agreements.

Withdrawal Verification

Before we process a payout, we verify your identity and confirm the destination account matches your profile. This step protects your winnings and prevents fraud.

Cookie & Tracking Control

Session cookies keep you logged in; preference cookies remember your language and game filters. Analytics cookies help us improve the site. You can adjust these in your privacy settings.

Data Retention

We keep your account records for the length of your membership plus three years for regulatory compliance. Deleted accounts are purged from active systems after this period.

Third-Party Sharing

We share your data only with payment processors and fraud-detection services necessary to run your account. No sharing with external advertisers or data brokers.

Contact & Request Process

You can request a copy of your data, correct errors, or ask us to delete your account. Submit requests via live chat or email; we respond within seven business days.

Privacy Questions Answered

Below are the most common questions we hear about data handling, account security and your rights at live88.

We collect your name, email, phone number, date of birth and address to verify your identity and process withdrawals. Payment information is collected at deposit time but is not stored permanently—only a masked reference is kept for your records.

Yes. Open a live chat or email our support team with your username and request a data export. We'll send you a complete record of your account information, game history and payment transactions within seven business days.

We retain your account records for three years after closure to comply with local financial and regulatory requirements. After this period, your data is permanently deleted from our active systems.

We do not sell your data to third parties. We share information only with payment processors and security partners who help process your deposits and withdrawals. You will never receive unsolicited marketing from third-party companies based on your live88 account.

Deposits via Touch 'n Go, GrabPay, Boost dan FPX are processed by secure payment gateways that encrypt your details. We never store your full card or banking credentials—only a tokenised reference that lets you make future deposits without re-entering your details.

We use session cookies to keep you logged in, preference cookies to remember your settings, and analytics cookies to measure site performance. You can disable non-essential cookies in your browser privacy settings without losing access to your account.

Change your password immediately and contact our live chat team. If you suspect fraud, we can review your recent activity and deposits. We investigate all security concerns within 24 hours and will notify you of any findings.

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